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Pacific Source Partners

Hong KongBuying Agency / Sourcing

Buying agency managing 60+ exporters across 4 countries, drowning in WhatsApp messages, PDF catalogs, and spreadsheets. No visibility into buyer engagement.

Buying AgencyHong KongSourcing

60+

Exporters Managed

The Challenge

What was holding them back

Pacific Source Partners, a Hong Kong-based buying agency, managed 60+ exporters across 4 countries. Communication was fragmented across WhatsApp groups, email threads, and spreadsheets full of PDF catalogs. There was zero visibility into which buyers were engaging with which products, making sourcing decisions slow and reactive.

The Solution

How Poly9 helped

Pacific Source centralized all exporter presentations in Poly9, replacing the chaos of WhatsApp groups and PDF catalogs. Each exporter now shares interactive presentations where buyers select products, add comments, and request quotes directly. Engagement analytics dashboards give the sourcing team real-time visibility into every interaction.

Centralized platform for 60+ exporter presentations

Interactive buyer selection, comments, and quote requests

Real-time engagement analytics dashboards

Replaced WhatsApp groups and PDF catalog chaos

The Results

Measurable impact

60+

Exporters on one platform

80%

Less time on catalog management

2x

Faster sourcing decisions

Real-time

Buyer engagement tracking

Before Poly9, managing 60 exporters meant 60 different WhatsApp groups and thousands of PDF catalogs. Now every presentation is interactive — buyers select products, add comments, request quotes — and I see everything in real-time.
PS

Christine Wong

Head of Sourcing, Pacific Source Partners

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